Common Questions
Welcome to our Frequently Asked Questions page! Here, you'll find answers to some of the most common questions we receive about our mobile repair services, used phone sales, and accessories. If you don’t find what you're looking for, feel free to reach out to us directly—we’re here to help!
What types of mobile devices do you repair?
We repair a wide range of mobile devices, including smartphones and tablets from all major brands, such as Apple, Samsung, Google, Huawei, LG, and more. Whether you need a screen replacement, battery change, or any other type of repair, our expert technicians can handle it.
How long does a repair take?
Most repairs are completed within the same day, especially for common issues like screen replacements or battery swaps. For more complex repairs, we will provide an estimated timeframe when you contact us.
Do you offer home repair services?
Yes! We offer home repair services for your convenience. If you’re in the Montreal area, our technicians can come to your home to fix your mobile device. We strive to make repairs as hassle-free as possible by bringing the service to you.
Can I send my phone to you for repairs?
Absolutely! If you’re outside of Montreal or prefer to mail in your device, you can send it to us for repairs. Simply contact us to get started, and we’ll walk you through the process. Once the repair is complete, we’ll ship your device back to you, fully fixed and ready to go.
How do I know if my phone is worth repairing?
If you’re unsure whether your device is worth repairing, we can help! Get in touch with us, and our team will assess the issue and give you advice on whether it’s worth fixing or if it’s better to consider purchasing a used phone.
Are your used phones unlocked?
Yes, all of our used phones are unlocked unless otherwise stated. This means you can use them with any carrier of your choice.
Do you sell used phones?
Yes, we sell quality-tested, pre-owned phones at affordable prices. All of our used phones go through a rigorous inspection process to ensure they work like new, and we offer a warranty for peace of mind.
What kind of warranty do you offer on repairs?
We offer a warranty on all of our repairs. The length of the warranty depends on the type of repair, but it typically ranges from 30 to 90 days. Please contact us for specific details on warranty coverage for your repair.
How can I pay for repairs or a used phone?
We accept various payment methods, including credit cards, debit cards, and other secure payment options. For repairs, payment is typically due when the service is completed, and for used phones, payment is required at the time of purchase.
What accessories do you sell?
We offer a wide selection of mobile accessories, including phone cases, screen protectors, chargers, headphones, and more. Whatever you need to protect, personalize, or enhance your device, we’ve got you covered.
How do I contact you for a repair or to buy a phone?
You can reach us through our website, by email, or by phone. Simply visit our Contact Us page to get in touch, and we’ll be happy to assist you with repairs, phone purchases, or accessory orders.
Can I book a repair appointment online?
Yes, you can! We offer an easy online booking system where you can schedule an appointment for home repair service, or choose to mail in your device. Simply visit our “Book a Repair” page to get started.
